- Returns and Refunds
1.1 Freshness Guarantee: At Varmers.com, we strive to deliver the freshest and highest quality strawberries. If you receive a product that does not meet our freshness standards, please contact our support team within 24 hours of delivery to request a refund.
1.2 Cancellation Refunds: If you wish to cancel an order before it is shipped, we will provide a full refund using the original payment method.
- Refund Process
2.1 Contact Support: To request a refund, please contact our customer support team through info@varmers.com.
2.2 Provide Details: When requesting a refund, kindly provide the order number and a brief explanation of the reason for the refund.
2.3 Refund Approval: Once your refund request is approved, we will process the refund within 7 business days.
- Payment Reversals
3.1 Original Payment Method: Refunds will be issued using the original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
- Non-Refundable Items
4.1 Perishable Goods: Due to the nature of our products, perishable items beyond the freshness guarantee period are not eligible for refunds.
- Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at info@varmers.com